code of conduct

The Sheridan Tennis Club strives to preserve a safe and inviting environment for all members to use and enjoy.  Fair play, court etiquette, sportsmanship, and respect for others are expected.  These principles are expected from guests and visitors, teaching professionals, parents and from all club members at home or as guests of other tennis clubs.

Principles:
  • Respect for all Club property and facilities, including but not limited to courts, nets, teaching equipment, grooming equipment, furnishings, supplies, and appliances.
  • Be respectful towards all members regardless of age, gender or sexual orientation, race, culture or religion.
  • Harassment is not tolerated and is defined as any comment, conduct, or gesture directed toward an individual or group of individuals which is insulting, intimidating, humiliating, malicious, degrading or offensive.  It includes, but not limited to, sexual harassment.
  • Members are responsible for ensuring that their guests follow this Code of Conduct, and are responsible for ensuring that the guest fees are paid.
  • Board members are required to ensure the confidentiality and privacy of members’ personal
  • information and the information received at meetings and activities.  No Executive member shall be a paid employee or paid contractor of the Club.  All Board members shall declare any potential conflicts of interest and refrain from discussion and voting where applicable. 
    They shall not make unauthorized public statements regarding the Club nor disclose information or make use of such information for personal gain.  They shall also act in the best interests of the Club and understand the financial and strategic responsibilities and implications of their decisions.

Complaints and resolutions

​A complaint by anyone against a member, visitor, guest, parent or teaching professional alleging a failure to follow the Club’s by-laws shall be in writing (email) to the President and indicate the specific charges or alleged violations and the resolution desired.
Complaints must be made with 48 hours.
The Board of Directors shall follow procedures for handling complaints in accordance with the principles of fairness.
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Discipline

​Members who contravenes the Club’s By-laws may lose their good standing at the Sheridan Tennis Club and be disciplined. The Board of Directors will determine the appropriate action which may include but not limited to:
  1. Corrective action (warning) in writing.
  2. Revoking membership and forfeiture of membership fees.  
  3. Non-members or visitors will be prohibited from returning to the Club. Member must return shoe tag and access key.
  4. The Board’s decision in matters of discipline or policy is final.